Try That

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Integrates communication channels, manages physical mail digitally, and enhances team collaboration.

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Overview

Trythatch.com is an innovative platform designed to enhance communication efficiency through its Unified Communications Platform. By integrating multiple communication channels—phone, SMS, email, fax, and physical mail—into a single interface, it addresses the common challenge of managing disparate communication tools. The platform's standout features, such as the Team Inbox for collaborative messaging and advanced search capabilities, empower users to streamline their workflows and maintain seamless communication. This holistic approach not only simplifies the user experience but also fosters better collaboration and productivity across teams.

Paid Plan:

Thatch's phone system $13 per user per month
Online fax service $9 per month

Features:

Integrates phone, SMS, email, fax, and physical mail into a single interface for streamlined communication management.

Offers a secure digital solution for managing physical mail, including features like mail forwarding and shredding.

Facilitates collaborative discussions by allowing team members to communicate and stay updated in one shared inbox.

Provides quick and efficient search capabilities, enabling users to find information in under 50 milliseconds.

Prevents message overlap by indicating when multiple team members are typing, ensuring clear communication.

Notifies users when their emails are opened, enhancing follow-up efficiency and communication effectiveness.

A modern digital fax solution that integrates seamlessly with other communication tools on the platform.

Use Cases for Try That

Optimizing Legal Practice Operations

Secure Document Handling
For legal practices, handling sensitive documents securely is paramount. The Virtual Mailbox service offers a solution with its HIPAA, PCI, SOX compliance, and SSAE-18 certification, ensuring that all mail and documents are handled in a secure and compliant manner. This is crucial for maintaining client confidentiality and trust.
Efficient Client Communication
The Business Phone and SMS service enables legal practices to manage client communications effectively. Features like call routing, business hours setting, and call recording ensure that client calls are managed professionally. The ability to send SMS messages provides an additional channel for client communication, which can be particularly useful for sending reminders or updates.
Collaborative Case Management
The Team Email service facilitates collaborative case management among legal teams. By using a shared inbox, team members can manage client communications collectively, ensuring that all relevant information is accessible to everyone involved in a case. This collaborative approach can lead to more efficient case management and better outcomes for clients.

Enhancing Small Business Operations

Professionalizing Business Communications
Small businesses can leverage the Virtual Mailbox and Business Phone and SMS services to professionalize their communications. By obtaining a real business address and setting up a cloud-based phone system, small businesses can present a more professional image to clients and partners. This not only enhances credibility but also provides a competitive edge in the market.
Streamlining Customer Interactions
Using the unified communications feature, small businesses can streamline their customer interactions across phone, SMS, email, and fax. This ensures that customer communications are managed efficiently, leading to improved customer satisfaction and loyalty. The ability to manage all communications from a single platform reduces the complexity and time spent on managing multiple communication channels.
Improving Team Collaboration
The collaboration tools provided by trythatch.com, including the team inbox and direct messaging, enable small business teams to collaborate more effectively. These tools ensure that team members are always in sync, can easily share information, and manage customer interactions collectively. This level of collaboration is essential for small businesses looking to grow and scale their operations.

Streamlining Remote Work Operations

Establishing a Professional Presence
For remote workers or freelancers, establishing a professional presence is crucial. Using the Virtual Mailbox service from trythatch.com, individuals can obtain a physical mailing address that enhances their professional image. This address can be used on business cards, websites, and for receiving mail without disclosing personal information. The security compliance ensures that sensitive documents are handled with care, providing peace of mind to the user.
Efficient Communication Management
The Business Phone and SMS service allows remote workers to manage their communications effectively. By setting up a cloud phone system, they can route calls based on business hours, use interactive voice response for a professional customer interaction, and keep track of all communications through call recording. This centralized system ensures that no customer interaction is missed and enhances the capability to manage client relationships effectively.
Collaboration and Productivity
For teams working remotely, maintaining productivity and collaboration can be challenging. The Team Email service, with its shared inbox feature, allows team members to manage conversations efficiently, avoiding duplication of work through collision detection, and ensuring timely responses with email tracking. The unified communications feature further enhances team collaboration by allowing seamless interaction across different communication channels, ensuring that the team remains productive and cohesive.

FAQs

Frequently Asked Questions

The Collaboration Tools enhance team collaboration by offering features such as visibility into team members' online status or call activity, direct messaging through the app, and a centralized team inbox for streamlined communication.

Unified Communications refers to a comprehensive suite of communication tools that encompasses phone, SMS, email, fax, and physical mail, all managed from a single platform to ensure seamless interaction across various channels.

The Fax Service is a digital solution that integrates with the platform's other communication tools, providing a modern approach to faxing needs.

The Team Email service is a shared inbox designed around conversations rather than tickets, aimed at boosting productivity and fostering long-term relationships. It includes omni-channel communication, advanced search, collision detection, email tracking, and shortcut keys for improved efficiency.

The Business Phone and SMS service is a cloud-based phone system that includes SMS messaging, allowing users to manage all phone interactions on one platform. Key features include call routing, business hours settings, interactive voice response, call recording, and a team inbox for collaboration.

The Virtual Mailbox service provides a permanent mailing address for receiving mail, featuring full text search, mail forwarding, shredding and destruction, chain of custody, and a legitimate business address. It ensures high-level security with HIPAA, PCI, SOX compliance, and SSAE-18 certification.